FAQs

Do I have to pay for a quote?

All quotations are free but are necessary.  Projects will not commence until a quote has been approved.

Do you have graphic design services?

Yes, we have a team of experienced graphic artist who can provide design services.

Do you print imported designs? Designs from other graphic artist?

Yes, we print designs from other graphic artists.  It is important that our clients understand that doing so we are not liable for the quality of the images presented to print.

Would you edit the work of someone else?

We respect the work of our fellow artists in the industry and at most times refer the customer back to that designer to have edits done.  Should the customer prefer to have a team recreate or create a design then Cre8tive Arts Branding Specialist will present the price to do so and upon approval from the customer we will proceed with the design.

Do you conduct site visits?

Yes, we do.  Site visits are highly recommended.

Is a deposit required?

Yes, a deposit is required for all jobs/projects.

Do you accept credit cards?

Yes.  We accept all major credit cards, including VISA, MasterCard, Discover, and American Express.

Please select the desired service to ensure that you will have the information needed to establish a quote.

Apparel

Will you be providing your apparel?

How many pieces?

What colour text?

Will you be providing the completed design?

Do you have a design concept if you are not providing the completed design?

Where will the graphic or text be located; is it the pocket area (left corner), chest, back, sleeves?

When is your deadline? When will you want to pick up? (Not the date you want to wear)

Decal/Sticker

What Size (very important).  What is the length? What is the Width?

How many pieces?

What colour text?

Will you be providing the completed design?

What surface will they be applied?

Can you apply them on your own?

Do you have a design concept if you are not providing the completed design?

When is your deadline? When will you want to pick up?

Banner

What Size (very important).  What is the length? What is the Width?

How many pieces?

What colour text?

Will you be providing the completed design?

Do you want grommets (the little holes around to tie up the banner)?

Do you have a design concept if you are not providing the completed design?

When is your deadline? When will you want to pick up?

Signs

What Size (very important).  What is the length? What is the Width?

How many pieces?

What colour text?

Will you be providing the completed design?

Do you have a design concept if you are not providing the completed design?

When is your deadline? When will you want to pick up or have installed?

Would you need us to install? If yes, what is the location and the surface on which the sign will be erected?

Window Art

What size (very important) is the glass.  What is the length? What is the Width?

How many pieces?

What colour text?

Will you be providing the completed design?

Do you have a design concept if you are not providing the completed design?

When is your deadline? When will you want to pick up or have installed?

Would you need us to install?

What material would you prefer? Microperforated? Vinyl? If you unsure you can consult with a team member.

Graphic Designing

Do you have inspiration ideas?

Do you have a colour concept?

How are you going to use the image?  Printing? Embroidery?

What surface do you intend to apply the image?

Vehicle and Boat Decals

What Size (very important).  What is the length? What is the Width?

How many pieces?

What colour text?

Will you be providing the completed design?

What surface will they be applied?

What is the measurement for the area which the decals will be applied?

Can you apply them on your own?

Do you have a design concept if you are not providing the completed design?